Hey folks, I need to do a presentation in a few weeks on the state of the art in airline frequent flyer programs. At Carlson we handle about ten different airlines, and of course I'm interested in anything any of our account or consulting people know about FFP's at their own airline client. But anyone else? How about all you travelers out there? Encounter anything in a frequent flyer program you thought was really cool?
-- Don Peppers

-- Southwest's program is simple and not based on miles. If you fly 8 times in one year, you get a free flight. I like the simplicity of it, compared to figuring out how many miles you've flown and if it qualifies for certain rewards at other airlines.
-- Liz


Sign up for the e-newsletter at www.airlineinformation.com and they’ll send you a link to the presentations from their last FFP Conference – I learned a ton
http://www.airlineinformation.org/conferences/2008_annual_ffp/FFP2008EXPO_agenda.html

An online-only subscription to www.InsideFlier.com costs just $12, and gets you access to a Randy Petersen’s current thinking

Also check out FrequentFlier.com, which has some lovely traveler rants.
-- Steve Fraser, Carlson Canada